Duty Manager Review

by Whitbread

Best Apprenticeship Employer

Rating

8.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • i’m a duty manager for premier inn and i am responsible for making sure the restaurant is performing well, ensuring guests are happy and to be there for the team if they need anything.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • i have learnt lots of skills needed to be a manager as it is my first job in management i have improved in all aspects

    9/10
  • 3. To what extent do you enjoy your programme?

    • i enjoy it a lot because it is helping me to gain more knowledge which is exactly what i need at this point in my career

    9/10
  • 4. How well organised/structured is your programme?

    • very well structured as there is consistent online meetings to review progress

    9/10
  • 5. How much support do you receive from your employer?

    • i receive a lot of support from my manager if there is anything i’m unsure of

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • lots of support and easy to contact if i need any support

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • very well as i am always learning something new and refreshing my memory on things i already knew before

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • i work on a bar and a reception desk which is good for developing social skills

    9/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • lots of career progression opportunities

  • 10. What tips or advice would you give to others applying to Whitbread?

    • be prepared to be able to work under pressure

Details

Level 3 Apprenticeship

Hospitality Management

Stevenage

April 2025

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