Service Technician Review

I shadow and work with my mentor, working with vehicles for Servicing and Repairs. Servicing includes oil and oil filter changes, pollen filters, brake fluid changes, brake pad / disc changes etc.

I have developed my skills for Teamwork so I can work better as a team with our Aftersales team. I have become better as problem-solving with cars that may have extreme problems and how to fix them.

I enjoy my apprenticeship a lot, I work well with the team of technicians and I am able to shadow / work with anyone without any problems. Everyone is willing to help me if I have any problems or require extra hands.

My apprenticeship is well organised. My manager and mentor make sure I have time to complete work for College and I am kept in the loop for when I have to go to college.

My manager and mentor both make sure I have time for college work, and are willing to help me learn stuff I need to know before college. Such as giving me / my mentor more jobs that require brakes so I can learn them better before college.

My training provider visits me every ~3 months and keeps me in the loop of how well I am doing, and what I need to do next. My training provider is always available via email, so if I encounter any problems he is willing to help.

I go to the Volkswagen National Learning Center every ~6 weeks (sometimes longer) to learn the next sections for my job role. Weeks of college I have attended so far are Health and Safety and how to swap brakes etc, My next week is for suspension and steering.

Occasionally we set up nights out, but not through work but as friends in the workshop/showroom.

Yes

We have a supportive environment and work well as a team.

As a technician be willing to work hard, but we also have a good work environment which allows some banter and not a tense workplace.