Nights receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

9.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I check people in to the hotel and give out any information needed by the guest I also creat rotas for shifts

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes I have developed how to communicate with guests and how to better help my work place

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoyed it alot the help from my apprenticeship coach was amazing the information and approach was calming and helped me stay focused

    10/10
  • 4. How well organised/structured is your programme?

    • Very well structured and plenty of time in-between tasked to you don't feel overwhelmed

    10/10
  • 5. How much support do you receive from your employer?

    • A good amount but she also stepped back and let me deal with it as a saw fit but did help when need and asked

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Alot she helped when ever she could and provided a lot of information and ideas to greatly help me in my apprenticeship

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It has helped a great amount my talking to guests and dealing with colleagues

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • A few but nothing to really do with what I'm interested in such as football and rugby

    9/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • Because it's a good place to work good communication and strong foundation and give opportunities to go further in the company

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Trust in the process and it'll be an amazing place to work

Details

Level 2 Apprenticeship

Hospitality Management

Stockton-on-Tees

April 2025

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