Night Team Member Receptionist Review

As a Night Team Member at Premier Inn Banbury, I take pride in providing a safe, welcoming, and comfortable environment for all our guests. I'm reliable, attentive, and always ready to go the extra mile to ensure a great night's stay.

Yes, I’ve developed strong problem-solving and communication skills, especially when handling guest requests or unexpected situations during the night. I’ve also improved my ability to work independently, manage time effectively, and maintain high standards of safety and cleanliness.

I really enjoy my role as a Night Team Member. I like the responsibility that comes with working independently and the satisfaction of knowing I’m helping guests have a safe and comfortable stay. Every shift is different, which keeps the job interesting and rewarding

The programme is well-structured and provides clear guidance on responsibilities and expectations.

I receive good support from my employer. There’s always someone available if I need help or guidance

I receive regular support from my training provider, including check-ins, feedback, and guidance

It helps me understand the bigger picture of hospitality and customer service, and I’ve been able to apply what I’ve learned directly to my day-to-day tasks.

No

Yes

Yes, I would definitely recommend Premier Inn to a friend. It’s a supportive place to work with good training, a friendly team, and opportunities to grow

My advice would be to show that you're friendly, reliable, and willing to learn. Premier Inn values people who care about customer service and can work well as part of a team.