Rating

9.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Apprentice Field Technician- My job role within the company is a field technician, I am currently on the Apprenticeship scheme for the duration of 12 months. My daily tasks include servicing and installing; Tv, Broadband and Telco. Before going to the customers house, I pre-call the customers to ensure they know I am coming and try to discovery the problem before hand.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have passed my GCSE's including maths, english and science all at a C and also passed my A-Levels. I have completed my N.R.S.W.A unit 2. I have also learnt to drive a Van confidently and compently.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I throughly enjoy the progamme, it has opened up a new door for me, which i beleive was the right decision. The team I am in is working really well, everyone gets on with eachother and if there is a problem we work it out together as a team. The company is very well run and gives lots of benefits to its emplyees which I am happy about.

    10/10

  • 4. How valued do you feel by Virgin Media O2?
  • I feel really valued as a memeber of these company, my manger has a good connection with my self and the team. The company give out lots of opportunites to earn and procced through the company.

    10/10

  • 5. How well organised/structured is your programme?
  • The programme is well organsied giving us a enough time to deliever and complete the information need. Also the support is great, someone is always to help you out. THe study days help to produce the information on ignite and gives a bit of a break on our day-to-day work.

    10/10

  • 6a. How much support do you receive from your training provider?
  • I recieve enough information and more from my mentor and team and I am really happy with the progession I am making.

    5/10

  • 6b. How much support do you receive from your employer?
  • I recieve enough information and more from my mentor and team and I am really happy with the progession I am making.

    10/10

  • 7. How well does your salary/package meet your costs?
  • Extremely well.

    10/10

  • 8. Are there many opportunities outside of work?
  • I haven't really asked about any outside opportunites so I can't really comment on this.

    10/10

  • 9. Would you recommend Virgin Media O2 to a friend?
  • Yes


  • 9b. Why?
  • Virigin Media is a great company to work and there are alot of opportunites within the company.


  • 10. What tips or advice would you give to others applying to Virgin Media O2?
  • Be yourself, the company look for the real person not what you think they want.


Details

Level 2 Apprenticeship

Information Technology

West Midlands

January 2014


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