Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My Role was as an Apprentice Field Technician, going into peoples homes and installing and servicing customers television, broadband and telephone services.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes I have gained my level 2 qualification in telecommunications, which I am very proud of.

    10/10

  • 3. To what extent do you enjoy your programme?
  • The team who dealt with my apprenticeship were great and helpful and easy to talk to. I enjoy the companys culture and what it tries to do for customers greatly and I enjoy being a part of that.

    10/10

  • 4. How valued do you feel by Virgin Media O2?
  • I received great feedback from my managers and customers through surveys which helped build my confidence.

    10/10

  • 5. How well organised/structured is your programme?
  • Very well structured Apprenticeship.

    10/10

  • 6a. How much support do you receive from your training provider?
  • Alot, my support manager was always on the end of the phone to help with anything, even not nessacarily work related stuff.

    10/10

  • 6b. How much support do you receive from your employer?
  • A great deal to help with my work needs and also to help accomadate my everyday needs.

    10/10

  • 7. How well does your salary/package meet your costs?
  • Salary is great, covered my living expenses well and also helped cover my learning too.

    10/10

  • 8. Are there many opportunities outside of work?
  • Yeah all sorts of roadshows to go to and edication fairs, its all good fun and also great experience.

    10/10

  • 9. Would you recommend Virgin Media O2 to a friend?
  • Yes


  • 9b. Why?
  • Because the team are friendly and very supportive through every step.


  • 10. What tips or advice would you give to others applying to Virgin Media O2?
  • Keep at it strong everyday, Keep your head down when at the cabinets in the rain as the perks and benefits are great. The team around you is also great.


Details

Level 2 Apprenticeship

Information Technology

South East

January 2014


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