Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How valued do you feel by Virgin Media O2?
- 5. How well organised/structured is your programme?
- 6a. How much support do you receive from your training provider?
- 6b. How much support do you receive from your employer?
- 7. How well does your salary/package meet your costs?
- 8. Are there many opportunities outside of work?
- 9. Would you recommend Virgin Media O2 to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Virgin Media O2?
Going to customers houses on a day-to-day basis and installing/servicing their Virgin Media products to make sure they have a fantastic Virgin Media experience.
Customer service Maintaining electrical products
I Enjoy the postive interaction with customers and making sure they're enjoying our products
I feel valued highly as we're representing Virgin Media everytime we enter a customers house. So in effect we're the face of the brand so we're valued a lot.
Its very well organised as we start on 25% and work our way up as we get more consistent and quicker on our day-to-day jobs.
We recieve a lot of support from our managers to ensure we're confident out in the field. They're always checking up on us to make sure we're okay with what we're doing.
They equally give us a lot of support making sure we're coping well with the work load
The salary is fantastic.
yes, there is a lot of things we can do outside of work that is still related to work.
Yes
Because there are a lot of opertunities to better yourself and your person qualities.
Just be yourself and be open to bettering your personal qualities.
Details
Level 3 Apprenticeship
Information Technology
East Midlands
January 2014