Application Specialist Review

by IBM

Best Apprenticeship Employer

Rating

8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am an MBP Application Specialist, and I work in an Application Management team, within Service Management. On a day to day basis I manage Incidents as well as ensuring we meet our incident targets. I communicate with the client on a day to day basis and provide support when necessary.

9/10

2. Have you learnt any new skills or developed existing skills?

I have a client facing role and have had the opportunity to work with other companies and service providers while in my role.

9/10

3. To what extent do you enjoy your programme?

I really enjoy being an IBM-er and have worked for the company as a Gap Year student, before joining as an Apprentice.

8/10

4. How valued do you feel by IBM?

I feel very valued within my current team.

7/10

5. How well organised/structured is your programme?

I began my Apprenticeship with a 2 week induction and have training courses through my 3 years. I have already been able to complete 2. I have a personal Manager and we frequently meet.

7/10

6a. How much support do you receive from your training provider?

I receive a lot of support from my manager when I need it.

7/10

6b. How much support do you receive from your employer?

I receive a lot of support within my team.

9/10

7. How well does your salary/package meet your costs?

Very well - I am granted expenses for fuel as I work away from home.

8/10

8. Are there many opportunities outside of work?

There is always something to do with the team in the evenings and there are some great corporate events to take part in. Such as the corporate games! I would recommend it to anyone!

8/10

9. Would you recommend IBM to a friend?

Yes

9b. Why?

I have had a great time working for IBM and I have already recommended it to a lot of my friends.

10. What tips or advice would you give to others applying to IBM?

Don't worry if you haven't got all A*'s in your A levels, we are looking for people with enthusiasm and drive! Be yourself, and work on your CV! Everything counts! Don't think of what IBM can do for you...what can YOU do for IBM?!