Access Planner Review

Apprentice Access Planner for Virgin Media. Daily basis of my job is to complete a job pack for the contractors to complete the install for the customer.

I have develop my computer skills as I have to use different system types for my job such as FORCE and Fulcrum. I have also developed my way of learning as I have a mentor and plenty of resource arounds me to help me learn.

I'm really enjoying the programme so far, we have a lot to learn still which is exciting and I enjoy being in an office based environment. The company is really positive, but could maybe have a slight more element of fun.

I feel that my apprentice managers appreciate me, I like to show an interest with how im getting on.

The programme is very structured due to the time limits and work load we have to complete. I can see that there is clear objective to get us fully up to speed by the end of the apprentice, however I do think that some sections could do with more relaxed time schedules if you want to work on them more/less.

both of my apprentice managers are supportive as we see them occasionally they give us guidance sheets and they are always a phone call away.

My mentors are always about to give me continuous support although they are very busy. Virgin Media as a company always provide courses and funding for me to further my learning.

Although the salary is competitive among other companies, the cost of living in London is extremely high and on an apprentice salary the cost of getting to and from work takes out a large percentage. However the canteen is extremely good value for money.

There are plenty of opportunities outside of virgin if you want to get involved with events and there are plenty of charity events which scope cover. this gives a great opportunity to meet new people that work with virgin all over the country.

Yes

I've been with Virgin Media since I was 18 and have always found the company to look after you as much as they can, I'm currently in my second apprenticeship with VM so can't complain about the lack of opportunities within the company.

As long as you be yourself, prepare for your interviews and show a willingness to learn I'm sure your be successful.