Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Job Title: Access Planner Daily Tasks: Plan fibre to businesses, update records, Cost Civils work, Cable Work, Use loads of different systems, Interact with people, Make Phone calls to contractors vies versa, Create Job packs for contractors to carry out works needed to get business online, Get stats and many many more. Projects: During My apprenticeship I took on a project upgrading all Gateshead school circuits from 10mb to 100mb. This was a fantastic experience for me and helped me understand how telecoms works. I visited numerous sites and planned cable pulls and checked chambers for fibre joints and cables. In a nutshell without going into to much detail and confusing people I plan fibre to business so they can have internet access of a low or high speed depending on the type of circuit and speed the customer wants.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Qualifications: I have worked towards a level 3 in ICT which is a good qualification to have. I have also learnt massive amounts about telecoms in the last year. I have learnt how fibre is provided to customers and how virgin install circuits to customers. Being external I didn't really have any idea of how anything worked or how anything was done but over the last year I have picked up a lot of things and learnt a lot.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I have really enjoyed working within my team based in Sunderland. This has helped me develop skills and make progress over the last year. Virgin media offers loads of bonuses such as getting your birthday off every year rewarding people for doing well and giving you so many other great opportunities to give you a career path. If you like ICT, engineering, and have a hunger to learn then I would recommend this to you.

    9/10

  • 4. How valued do you feel by Virgin Media O2?
  • Virgin media Value every employee and reward them for doing well. This can be done many ways such as winning awards and going on trips as well as getting pay rises.

    9/10

  • 5. How well organised/structured is your programme?
  • I think my programme is well organised and the support from everyone in my office is second to none. The help I receive on a daily basis is great and I learn something new every day at work as there is so much to learn and so many different situations you can find yourself in.

    9/10

  • 6a. How much support do you receive from your training provider?
  • I receive a lot of support from my training provider he helps map out where I am where I want to be and how im going to get there.

    9/10

  • 6b. How much support do you receive from your employer?
  • I receive loads of support from my employer my colleges always help each other and we have great team working skills within the office.

    9/10

  • 7. How well does your salary/package meet your costs?
  • The salary for an apprentice is fantastic its one of the best out there and the final wage is really well paid aswell.

    9/10

  • 8. Are there many opportunities outside of work?
  • There are loads of events that go on within virgin media such as organised charity events, Days out with your collegeues, Christmas parties, Road shows in cinemas across the country, traveling around the uk.

    9/10

  • 9. Would you recommend Virgin Media O2 to a friend?
  • Yes


  • 9b. Why?
  • I think Virgin media offers a real career path and the people here are great. The money is good and the chance to push yourself to learn new things is fantastic. If anyone is interested in engineering ict and telecoms then I would defiantly recommend this to you.


  • 10. What tips or advice would you give to others applying to Virgin Media O2?
  • Be prepared, Be yourself, Show passion, Show you want to learn, Be confident and you'll be on your way to becoming a virgin media employee.


Details

Level 3 Apprenticeship

Information Technology

North East

February 2016


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