Apprentice Relationship Manager Review

by NatWest

Best Apprenticeship Employer

Rating

7.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Supporting the Relationship Managers and managing their portfolios. Customer calls/e-mails, producing meeting packs, customer file documentation, cash flow forecasts, updating next best actions, asset pricing and ratio calculating

8/10

2. Have you learnt any new skills or developed existing skills?

Developed my skills of drafting letters, customer interaction and also usage of microsoft excell

5/10

3. To what extent do you enjoy your programme?

I very much enjoy coming to work every day and the mixture between my apprenticeship coursework and office work. I am happy here

8/10

4. How valued do you feel by NatWest?

Increasingly more valued as I expand my capabilities

10/10

5. How well organised/structured is your programme?

Well structured but poorly executed. A lot of errors in revision material which is worrying and some of the materials can be poorly organised i.e tutor was 20 minutes late to an online class

5/10

6a. How much support do you receive from your training provider?

As much as necessary, no complaints

7/10

6b. How much support do you receive from your employer?

A lot, my line manager [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] is very engaged in my progress and my colleagues are always more than happy to help

9/10

7. How well does your salary/package meet your costs?

Very well

8/10

8. Are there many opportunities outside of work?

Yes, I will be attending the Royal Highland Show this year which is a great way to meet customers and build relationships

7/10

9. Would you recommend NatWest to a friend?

Yes

9b. Why?

It is a good organisation to work for where employees are looked after and their strategic goals for improving the reputation of the bank and working to treat customers fairly shows that RBS is really working hard to become respected again

10. What tips or advice would you give to others applying to NatWest?

Be prepared for the 3-hour interview