Rating

9.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Field Service Technician, working with customers (of virgins) services that being either installing or servicing.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • How to work and service CATV services at the customers premises. How to approach different types of customers.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I thought it was great, I prefer to do things as I learn them and that's exactly how it was set out. It was challenging enough for someone in that starting position not to overwhelm.

    10/10

  • 4. How valued do you feel by Virgin Media O2?
  • Support from management and team members I cannot fault they've been great.

    10/10

  • 5. How well organised/structured is your programme?
  • Yes the programme had its hiccups but everything was there in a sense, resources, material and support.

    9/10

  • 6a. How much support do you receive from your training provider?
  • Always there to answer questions and support those in the company.

    10/10

  • 6b. How much support do you receive from your employer?
  • All ports of call I've had experience with (manager, mentor and PT) have been great.

    10/10

  • 7. How well does your salary/package meet your costs?
  • Fantastic, only draw back is the time I arrive home after a shift but that's more down to where I live.

    10/10

  • 8. Are there many opportunities outside of work?
  • We organised a charity cycle event in Scotland

    10/10

  • 9. Would you recommend Virgin Media O2 to a friend?
  • Yes


  • 9b. Why?
  • Overall a good company to work for that looks after its staff


  • 10. What tips or advice would you give to others applying to Virgin Media O2?

Details

Level 2 Apprenticeship

Information Technology

Yorkshire & The Humber

February 2016


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