Software Support Analyst Review

by Fujitsu

Rating

4.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • 2nd line support analyst on a number of retail accounts, taking calls from engineers, supporting till and mulitmedia systems and running reports

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Gaining an NVQ level 3 in ICT professional - a number of training courses and have learnt a number of new skills

    7/10
  • 3. To what extent do you enjoy your programme?

    • Enjoy the working within a team and the company culture

    6/10
  • 4. How valued do you feel by Fujitsu?

    • Appreciation from immmediate manager and team but not from a wider company perspective

    3/10
  • 5. How well organised/structured is your programme?

    • Badly organised from a college point of view - the working side is organised well.

    2/10
  • 6a. How much support do you receive from your training provider?

    • Training provider is very average - tutors failing to turn up and respond to e-mails on a regular basis

    1/10
  • 6b. How much support do you receive from your employer?

    • Good support from employer - mentors, appraisal manangers, team leaders etc.

    7/10
  • 7. How well does your salary/package meet your costs?

    • Salary for 1st year apprentices is low

    3/10
  • 8. Are there many opportunities outside of work?

    • lots of opportunities for events and activities outside of work through the company

    7/10
  • 9. Would you recommend Fujitsu to a friend?

    • Yes

  • 9b. Why?

    • Good company to work for

  • 10. What tips or advice would you give to others applying to Fujitsu?

    • [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions]

Details

Level 3 Apprenticeship

Information Technology

Central London & City

February 2016

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