Banking Consultant Review

I work for Halifax part of Lloyds Banking Group, in telephone banking for Bank and Savings account customer servicing, this involves me taking around 80 calls a day servicing the customers account needs e.g order new card, transfer funds internally and externally, give balances on accounts and a range of other services

I have learned many new skills, As part of the apprenticeship program I done My English and Maths essential skills, I am also more confident in my role and have more of a profile within my organisation

I found this experience very very good and it developed my own self and goals

I feel extremly valued and feel that they have invested in my potential

Very wel organised, we met at the very start and the reps went through our journey and each meeting we had with our assessor we agreed our next steps

I recieved alot of support and it wasn't rushed, he realy was excellent

I had paid time off to go to my essesntial skills and had time off for my programe journey

Everything was paid for by Lloyds Banking Group

Im a very busy family man so all my time outside of work is dedicated to enjoying my family

Yes

They are a company who invest in their employees and I am proud to be part of their vision for the future

It is a fast working enviroment and can be quite stressful at times with dealing with irrate customers, I would adice anyone to have a calm attidute and be customer focus, they are the reason we are here