customer advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

5.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • customer service adviser, taking calls from customers

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • yes developed my people skills

    4/10
  • 3. To what extent do you enjoy your programme?

    • i really enjoy the program

    9/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • i feel like im treated like any other advisor

    4/10
  • 5. How well organised/structured is your programme?

    • not great we were meant to start dec last uear and have only just started now

    1/10
  • 6a. How much support do you receive from your training provider?

    • just started so not much so far as much as they can give

    5/10
  • 6b. How much support do you receive from your employer?

    • as much as i need

    8/10
  • 7. How well does your salary/package meet your costs?

    • i manage to get by each month no problem

    8/10
  • 8. Are there many opportunities outside of work?

    • not really

    2/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • i enjoy comin gto work everyday

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • great place to work with many beneits

Details

Level 2 Apprenticeship

Finance

Central London & City

April 2016

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