Portfolio Manager Review

by NatWest

Best Apprenticeship Employer

Rating

8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Portfolio Manager - contacting customers whose accounts are overdrawn, conducting credit stewardship checks, renewing facilities, keying and analysing accounts. I'm involved in discussions with customers, processing teams and managers across a range of levels.

8/10

2. Have you learnt any new skills or developed existing skills?

PBCert qualification Fire marshall training Communication

7/10

3. To what extent do you enjoy your programme?

Very much so - the team is very helpful, the work is interesting and the responsibility is motivating.

9/10

4. How valued do you feel by NatWest?

I have received excellent feedback and feel thoroughly integrated into the team.

10/10

5. How well organised/structured is your programme?

Being on the pilot scheme there were a lot of teething issues. It is fantastic now and I understand the program has improved dramatically for new drafts.

5/10

6a. How much support do you receive from your training provider?

Support is available usually when required or at least in the same week.

7/10

6b. How much support do you receive from your employer?

Support is very easily found as long as you seek it out when needed.

9/10

7. How well does your salary/package meet your costs?

The salary is decent although it would be a stretch to cover all living costs if living alone - I live with my fiance so we share costs but we do have fudns left at the end of the month and are able to save.

8/10

8. Are there many opportunities outside of work?

Typically there is something exciting coming up every 4-6 weeks and normally something in the diary. A lot of it you must seek out though.

9/10

9. Would you recommend NatWest to a friend?

Yes

9b. Why?

There has been a massive culture change and while things are still stretched and issues can arise, it is clear that things will get better over the next few years.

10. What tips or advice would you give to others applying to NatWest?

Be motivated and show that you want to contribute to rebuilding the Bank. The online tests were hard but I don't think you need a great mark to get through - I can't have got more than 40% seriously! Assessment days are actually good fun if you relax about them - group exercise then role play then interview, all pretty straightforward. My interviewer is now my manager so be sure to impress and they'll fight for you.