Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role as a store assistant included many things, such as working on the till, putting out delivery, working draws and other things such as pick lists, 0-0 and helping out with promo change.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed new skills such as my customer service skills, and improved my existing confidence levels as previously I had little confidence in myself and when talking to others however this course has helped bring me out more.

    8/10

  • 3. To what extent do you enjoy your programme?
  • I really do enjoy this programme, not only am I working on the shop floor itself but I am also learning several new things with my folder work. My adviser is always willing to help as is my manager at Savers.

    10/10

  • 4. How valued do you feel by Savers?
  • I really feel like my work is appreciated by not only my manager, but all of my other colleagues. They are always willing to give me a helping hand or just to have a chat if I need to.

    10/10

  • 5. How well organised/structured is your programme?
  • I believe this programme is thoroughly well organised. From start to finish I always knew what was expected of me and had to trouble finishing work given.

    9/10

  • 6a. How much support do you receive from your training provider?
  • I had plenty of support from my training provider. She gave me her number in case I needed help and is always willing to discuss anything I had trouble with understanding.

    10/10

  • 6b. How much support do you receive from your employer?
  • My employer has been fantastic this past year. Not only is she there when I have a querie, but she gives me an hour every week to complete my work and is willing to help me out the best she can if I got stuck.

    10/10

  • 7. How well does your salary/package meet your costs?
  • My wage is a perfect amount, it helps me out to the right amount.

    8/10

  • 8. Are there many opportunities outside of work?
  • There are a few available retail jobs outside of Savers, but I am sticking here. I have however been offered a few jobs from different savers stores which is brilliant

    8/10

  • 9. Would you recommend Savers to a friend?
  • Yes


  • 9b. Why?
  • I have learnt a lot from this programme and have thoroughly enjoyed myself. I believe, in the long run, it will help me out with retail work.


  • 10. What tips or advice would you give to others applying to Savers?
  • I would inform them that it truly is an amazing experience and brilliant if they wish to further their knowledge in the retail business.


Details

Level 2 Apprenticeship

Customer Service

Yorkshire & The Humber

April 2016


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