Account Handler Review

by WTW

Best Apprenticeship Employer

Rating

5.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Account Handler. Creating Insurance Slips/Endorsements/Quotes etc. Daily Interactions with a number of different colleagues in Ipswich, London, Mumbai and Singapore. Daily Interactions with Underwriters in Asia and London. Responsibilities include meeting Metrics to ensure things such as billing get done on time. I am Involved in a number of different accounts based in India, Korea, Aus, NZ Insuring a number of different properties - clients include Volkswagen and Smasung.

7/10

2. Have you learnt any new skills or developed existing skills?

I have learnt a number of new skills in relation to the above as well as developing my skills in MS Word and Excel. As part of the programme i have to gain an ACII qualification of which i have passed the first exam - LM1 (Award in London Market Insurance). In only a few months i have gained a broad knowledge on the Insurance Industry.

7/10

3. To what extent do you enjoy your programme?

I enjoy the programme a lot. As part of my role I travel up to London once or twice a month I particularly enjoy this aspect of the job as there is a great company culture and enviroment in the London office. I also spent the whole of November working in London, this was a great learning curve. The team in both Ipswich and London is great. Everyone gets on really well and i feel i have been welcomed in to both teams.

7/10

4. How valued do you feel by WTW?

I feel appreciated by my manager as i often recieve positive feedback. I am also involved in a number of different accounts.

8/10

5. How well organised/structured is your programme?

We had a full induction week in our first week, this was well organised and very informative. There isnt much structure involved in the programme - we tend to just be put in our teams and left get on with it - which i like! There isnt much structure to our exams/qualifiaction i.e. we have to decide when to take our exams and what ones we do. This has its positives and negatives. In terms of our Study we get one Revision Day per exam - this is managable but i think when the exams get harder this may prove difficult. Since starting in August we haven't really got back together in our school leavers group and discussed how work is going - this would be good.

2/10

6a. How much support do you receive from your training provider?

Dont really get any - only revision session s when we have exam from an external provider.

2/10

6b. How much support do you receive from your employer?

I get a lot of support from within the team and from my manager.

8/10

7. How well does your salary/package meet your costs?

It meets my costs and more.

8/10

8. Are there many opportunities outside of work?

There are not many opportunities - we go out for lunch with the team, this is nice,