Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role is to install and repair virgin media for new and existing customers, this consists of driving a van, ensuring im at my jobs in allocated timeslots.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt how to drive a van, drilling and how to install virgin media

    10/10

  • 3. To what extent do you enjoy your programme?
  • i really enjoy my program as you are always doing something different and the theory side of the program is different and enjoyable.

    10/10

  • 4. How valued do you feel by Virgin Media O2?
  • I feel valued by virgin media as we are the face of virgin media, as we are the employees that customers see

    10/10

  • 5. How well organised/structured is your programme?
  • The program is structured well, on study days there will always be a plan of the day and we always work to this.

    10/10

  • 6a. How much support do you receive from your training provider?
  • We recieve a lot of support and we can also receive more if we need it as it it easy to speak to our managers and they will happily help you with any problem.

    10/10

  • 6b. How much support do you receive from your employer?
  • alot of support is recieved from the employer

    10/10

  • 7. How well does your salary/package meet your costs?
  • The salary is a great for an apprenticeship and is probably one of the highest paying you will find for an apprenticeship

    10/10

  • 8. Are there many opportunities outside of work?
  • There are always event days happening outside of virgin media and plenty of activities to participate in.

    10/10

  • 9. Would you recommend Virgin Media O2 to a friend?
  • Yes


  • 9b. Why?
  • Id reccomend virgin media to a friend because of the high pay for an apprenticeship and how well you are looked after while under apprenticeship.


  • 10. What tips or advice would you give to others applying to Virgin Media O2?
  • be confident show alot of customer service skills Have a bit of knowledge in virgin media Dont be shy Be willing to speak Be open


Details

Level 2 Apprenticeship

Information Technology

East Midlands

February 2014


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