Product Support Specialist Review

by IBM

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Product support specialist Providing 1st line to support to IBM clients regarding Mainframe and Storage issues

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I've learned lots about the products and services IBM have to offer as well as the tools used to maintain them.

    10/10
  • 3. To what extent do you enjoy your programme?

    • Great team spirit, and well structured course

    10/10
  • 4. How valued do you feel by IBM?

    • Extremely valued by IBM considering there are 435,000 employees

    10/10
  • 5. How well organised/structured is your programme?

    • The course is very well structured

    10/10
  • 6a. How much support do you receive from your training provider?

    • I have both a Professional Development Manager and a Task Manager to help me with my learning and day to day tasks.

    10/10
  • 6b. How much support do you receive from your employer?

    • All the support I need

    10/10
  • 7. How well does your salary/package meet your costs?

    • The salary package is very competitive fpr the apprentice market.

    10/10
  • 8. Are there many opportunities outside of work?

    • There are constant opportunities to further develop myself outside my day job.

    10/10
  • 9. Would you recommend IBM to a friend?

    • Yes

  • 9b. Why?

    • Great apprenticeship scheme with fantastic benefits and opportunities with constant support from colleagues and managers alike.

  • 10. What tips or advice would you give to others applying to IBM?

    • You get what you give, and continue to develop skills throughout career

Details

Level 3 Apprenticeship

Information Technology

South East

February 2014

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