Team Leader Review

by Civil Service

Rating

5.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I was undertaking business support for the north east head of crime, involving dealing with his calendar, meetings and emails. I then moved to a front line role as a team leader in the Magistrates court where I deal with more HR things such as resources adn PMR's.

7/10

2. Have you learnt any new skills or developed existing skills?

Not in my first role but am learning alot in my new role

5/10

3. To what extent do you enjoy your programme?

It is very interesting

8/10

4. How valued do you feel by Civil Service?

In my old role I did not feel valued at all, but in my new role I feel alot more valued.

5/10

5. How well organised/structured is your programme?

The recruitment process was terrible there was no communication

2/10

6a. How much support do you receive from your training provider?

both my tutors are great and always there for me

10/10

6b. How much support do you receive from your employer?

I am offered development opportunities however in my old role I was told that my apprenticeship came second to my work and it was made difficult for me to take my study time.

5/10

7. How well does your salary/package meet your costs?

The money is good however I am the lowest paid across all the apprentices, I believe there should be a standard pay for all apprentices and it should not depend on the department you are placed in.

3/10

8. Are there many opportunities outside of work?

2/10

9. Would you recommend Civil Service to a friend?

Yes

9b. Why?

10. What tips or advice would you give to others applying to Civil Service?