Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • As Store Apprentice my role is to re-stock goods on the shop floor, dealing with customers (helping them find what they are looking for or resolving there problems) and handling cash. I also tidy up the shop floor.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • The right way to talk to customers and how to change your tone of voice depending on the person. i am also starting to know how to deal with difficult situations in a calm and professional.

    9/10

  • 3. To what extent do you enjoy your programme?
  • i really enjoy my programme. I love talking to the customers the regulars and the customers that are new to the store. The work is hard but it pushes my ability to do the my best .

    9/10

  • 4. How valued do you feel by Aldi?
  • i feel valued by Aldi, my work gets noticed and so does every other employees, i am valued with most of the things that i do within Aldi.

    10/10

  • 5. How well organised/structured is your programme?
  • my introduction was very clear on what i have to do and i get the support from management and the staff with my course, i regularly get told where i should improve and where i am doing my best.

    9/10

  • 6a. How much support do you receive from your training provider?
  • the support that i receive from my training tutor, he helps me when i get stuck or over think the question and get confused, he always gives me different options on how i can do my programme.

    9/10

  • 6b. How much support do you receive from your employer?
  • the support that i get from my managers is great the help me with any problem that i have with in the work place,they have a positive attitude towards supporting me with my programme.

    9/10

  • 7. How well does your salary/package meet your costs?
  • My pay is good for an apprentices, the living cost is okay for me at the moment because i still live at home, however i am learning to drive so most of my money goes on that, the location where i work is great because it is walking distance from where i live.

    9/10

  • 8. Are there many opportunities outside of work?
  • 9/10

  • 9. Would you recommend Aldi to a friend?
  • Yes


  • 9b. Why?
  • I would recommend to a friend because Aldi look after their employees, meeting new people everyday is great and everyone is so friendly.


  • 10. What tips or advice would you give to others applying to Aldi?

Details

Level 2 Apprenticeship

Customer Service

South East

May 2016


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