Rating

8.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I work 39 hours a week, typical day I will start at 9am finishing at 6:30pm, throughout the day I'm mainly on a till but towards the end of my training I have been given supervisor privileges so I know how to do refunds, exchanges, voids...etc

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • During the time at savers I've learnt so much more than I ever have before, this has been more beneficial than school ever has, I understand the retail environment, good customers service and defiantly grown in confidence

    10/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoy it, at the beginning I was only earning £3.30 to start off with, it hardly seemed worth it but I stuck at the 39 hours a week and in October last year my pay went up and I get a qualification so it is more than worth it

    10/10

  • 4. How valued do you feel by Savers?
  • I feel like I'm a key part, as I do the same hours as the management there, so I've spent a lot of time with them, and devolved a very strong work relationship with the team, they trust me with tasks they set me,

    10/10

  • 5. How well organised/structured is your programme?
  • I had an assessor to start off with but she ended up going on meternity leave, so I was without am assessor for a couple months but luckily the found a new one and I'm catching up with my folder now

    7/10

  • 6a. How much support do you receive from your training provider?
  • At the beginning she was visiting me at savers eve month until she had to go on maternity leave and I was Sioux one for a couple months but my old assessor and my new assessor both support really well.

    8/10

  • 6b. How much support do you receive from your employer?
  • I have a great relationship with my manager and assistant manager so I can go and talk to them about any problems or concerns I have, and they do there best to help me in whatever situation I'm in

    10/10

  • 7. How well does your salary/package meet your costs?
  • At the beginning I was only earning £3.30/hour and it hardly seemed worth it but in October 2016 when the company did a pay review I got put up to £5.00 with was a massive help so I'm glad I stuck at it

    8/10

  • 8. Are there many opportunities outside of work?
  • I haven't been looking, I've been at savers for the last year so when I get my qualification if there is any optportunities I will be looking into t, but hopefully a position opens up within savers and I can work my way up

    8/10

  • 9. Would you recommend Savers to a friend?
  • Yes


  • 9b. Why?
  • A really good company to work for, within the shop your no just colleagues your all friends and it feels like a family, definitely worth it, best job I've had beats school and college as well


  • 10. What tips or advice would you give to others applying to Savers?
  • Stick at it don't be put off it if the pay is rubbish or things are difficult, because it is worth it in the end,


Details

Level 2 Apprenticeship

Customer Service

South East

February 2017


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