Assistant Relationship Manager Review

My role is adding value to NatWest's brand - serving customers well and ensuring every customer is happy. In the fast paced environment I work in, an ideal day will consist of a lot of customer interaction - providing solutions to queries and problems customers face. In addition to serving customers, I also assist my relationship managers in business management and development. This may be to research specific prospect business, or simply prepare a meeting agenda and brief.

Since working for RBS, I have gained a lot of banking knowledge having to deal with a wide range of customer queries. This is exciting as I can come across something new everyday, which enables me to keep learning.

I really enjoy the programme as I am learning and developing my skills and knowledge. Overall I feel that this programme has made me more determined to be successful.

I feel highly valued at RBS.

I fell that my programme is well organised and structured.

I receive a lot of support from my training provider - regular calls from my mentor tracking progress and help is always available when needed.

I also receive a lot of support from my employer. I get all help when required and we have frequent meetings ensuring I am happy and on track.

My salary meets my costs sustainably.

There are many opportunities outside of work, such as networking events.

Yes

RBS is a very warm and welcoming organisation that offers a lot of opportunity. The opportunity is very progressive, allowing me to learn and develop in my role/

Be well prepared in regards to CV and interviews. Ensure you have evidence of skills related to the post.