banking advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a telephone banking advisor for lloyds banking group and HBOS also dealing with Fraud calls. This is my day to day role and I always deliver brilliant customer service. Along side this I regulary look after teams who are new to role and help support there skills and gain there confidence to come up to there teams. Whilst doing this I am also taking part in the financial services apprenticeship to widen my knowledge and progress in my banking career.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes, During my time in the apprenticeship I have noticed a lot of things I do well which my assesor will question me about and also learnt a lot of knew things I did not know within the banking industry.

10/10

3. To what extent do you enjoy your programme?

I enjoy it thoroughly. And other than my day to day role I like to exserice my mind when taking time out to complete my work books.

10/10

4. How valued do you feel by Lloyds Banking Group?

Very valued, I have progressed and achieve so much within my time working here.

10/10

5. How well organised/structured is your programme?

Very organised, my assesor is always prepared and guides me in the rigt direction

10/10

6a. How much support do you receive from your training provider?

enough support I need within the apprenticeship

10/10

6b. How much support do you receive from your employer?

enough support I need within the apprenticeship

10/10

7. How well does your salary/package meet your costs?

meets my costs.

10/10

8. Are there many opportunities outside of work?

yes, many

10/10

9. Would you recommend Lloyds Banking Group to a friend?

Yes

9b. Why?

I think it is a enjoyable and great place to work.

10. What tips or advice would you give to others applying to Lloyds Banking Group?

I dont think there is much I could say about people who are applying other than I have enjoyed working here for the time I have and they are doing the right thing applying to work for LLoyds Bank