Customer Advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Customeer advisor, serve customers at the counter and in banking hall. Take phone calls in branch from external customers.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have developed my exisiting customer service skills

    10/10
  • 3. To what extent do you enjoy your programme?

    • It is interesting learing new skills aswell as develping old ones. It has given me something to focus on and work towards

    9/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • I feel valued and i am happy about where the business is headed

    10/10
  • 5. How well organised/structured is your programme?

    • I have monthly visits along with help via email whenever i need it.

    9/10
  • 6a. How much support do you receive from your training provider?

    • My training provider gives me enough support on a monthly basis which allows me to complete the work needed

    10/10
  • 6b. How much support do you receive from your employer?

    • My employer is able to help with the parts which are job orientated for example bits around my contract.

    9/10
  • 7. How well does your salary/package meet your costs?

    • It covers all that i need it to

    9/10
  • 8. Are there many opportunities outside of work?

    • There is always something to do outside of work if i wanted to

    7/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • Good visions, positive future

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • Be positive and have a career goal

Details

Level 2 Apprenticeship

Finance

South East

February 2017

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