Customer service Advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

7.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Making sure Lloyds accounts for the Travel Money Process is balancing

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes I have learnt new skills of business in general and being abit more confident

    8/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy it because I learn new things

    8/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • I feel quite valued at Lloyds

    7/10
  • 5. How well organised/structured is your programme?

    • My programme at the start was not well organised but it is very well organised now.

    7/10
  • 6a. How much support do you receive from your training provider?

    • I receive any support from my assessor and she is very good

    10/10
  • 6b. How much support do you receive from your employer?

    • I receive quite alot of support when I need time or help from my manager

    9/10
  • 7. How well does your salary/package meet your costs?

    • I can't say they meet my costs very well but isnt that most jobs.

    6/10
  • 8. Are there many opportunities outside of work?

    • There are a few outside work

    7/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • I think it is a good place to work and the extra parts/ benefits are good too

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • Be positive

Details

Level 3 Apprenticeship

Finance

West Midlands

February 2017

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