Customer Service complaint officer Review

I am currently doing data cleansing to potentially give customers money back for being charged interest, fees and charges when in financial difficulties.

I have learnt to use different systems and met with trainers from London.

There is not enough support on this apprenticeship and the workbooks dont seem to relate to the type of work I am currently doing.

There is alot of appreciation from the higher management.

There is not enough support on this apprenticeship and the workbooks dont seem to relate to the type of work I am currently doing.

There is not enough support on this apprenticeship and the workbooks dont seem to relate to the type of work I am currently doing.

My employer is very supportive within my role and anything outside of my role

Manageable.

There are always courses to go on and people to meet in events.

Yes

Very supportive

If you are wanting to progress Lloyds gives you that platform.