Call Consultant Review

My current role is a call consultant. On day to day basis I deal with Retirement accounts and Savings and investments for the clients, 3rd parties and Financial advisers, helping them to process what they want to do with their products.

I started working for Lloyds 7 months ago. Before that date I didn't know anything about banking sector. All of the skills apart from customer service skills are developed here.

I enjoy it very much. It helps me to understand client needs.

I feel valued by my employer.

It's well organised. I have meetings with my tutor on regular basis

All the support I need. It's brilliant.

I am getting enough support to be able to carry on the training regardless of the busy schedule.

Right now I am getting by, since it is my early months in this sector. Looking for improvement as my experience grows with time.

Yes quite a few

Yes

Good employer to work for

Know your goals and stick to them.