Service and repair apprentice Review

by British Gas

Best Apprenticeship Employer

Rating

9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Service and repair apprentice. We keep boilers running by maintaining and replacing parts when required. Working on multiple appliances

9/10

2. Have you learnt any new skills or developed existing skills?

I came into this apprenticeship with zero experience and now I can competently carry out my role. My customer service skills have increased immeasurably . With more practice I hope to be very good at the job

10/10

3. To what extent do you enjoy your programme?

It's varied, interesting and not too paperwork heavy. Always something new to look forward to and I'm fortunate enough to have made a good group of friends

9/10

4. How valued do you feel by British Gas?

I am treated with respect by all staff and am kept up to date with all news on the company with regular emails. Down on patch I feel a welcome part of the team

10/10

5. How well organised/structured is your programme?

We were given a timetable which has been kept to slightly flexibly, but most of the time I know what's going on in the next few weeks

10/10

6a. How much support do you receive from your training provider?

Training provider is always on hand to help, and if he is unavailable and alternative source of help is available

9/10

6b. How much support do you receive from your employer?

Not much communication is made between myself and British gas directly however I am confident in them if I do need it

9/10

7. How well does your salary/package meet your costs?

As a first year I am on a low wage...but it is a lot better than most other apprenticeship schemes and am soon on a better rate after the first year

7/10

8. Are there many opportunities outside of work?

I would say this is a weak point but at the moment I am so focused on work I'm not fussed. Plenty of discounts on gym memberships etc available

8/10

9. Would you recommend British Gas to a friend?

Yes

9b. Why?

They offer great training using great facilities, have provided me with a van for travel, all tools etc and have delivered a varied course which I have enjoyed.

10. What tips or advice would you give to others applying to British Gas?

Do your research on the company, make sure you have quality examples of practical experience and a practical mind. Also a love for fixing things with your hands and being challenged