smart energy expert Review

by British Gas

Best Apprenticeship Employer

Rating

9.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I work as a smart energy expert. I install smart gas and electric meters in customers homes. I also help to give energy advice so that customers can reduce their usage.

10/10

2. Have you learnt any new skills or developed existing skills?

I have gained qualifications in meter installation and I'm gas safe registered. I have gained lots of new skills through the practical work that I carry out on a daily basis and also skills in customer interaction

10/10

3. To what extent do you enjoy your programme?

I really enjoy the programme as I am learning new skills every day and work with a good group of people who help make the job easier as we all share our experiences together which helps to further improve knowledge. british gas is a great company to work for as they provide all of the help and support you need

10/10

4. How valued do you feel by British Gas?

I have a good relationship with my manager and fellow team members. praise and constructive criticism is always given on a regular basis to aide improvement.

10/10

5. How well organised/structured is your programme?

it was a 19 week programme so there was a lot to cram in in a short space of time. I feel that it was structured well enough for us to spend the right amount of time on each aspect of the course. there was quite a lot of reading required in your own time but it was worthwhile

9/10

6a. How much support do you receive from your training provider?

support was always on hand from the various tutors in the training academy. I was never afraid to phone or email anyone else for further support if needed. everyone was very helpful and supportive no matter what the issue was

10/10

6b. How much support do you receive from your employer?

the manager was in touch on a regular basis to see how we were getting on throughout the training. as was the mentor I had. they both helped with any queries I had

10/10

7. How well does your salary/package meet your costs?

I struggled at the start when only on 12k but things were a little easier when the wages started to rise. although everyone would always like a little more money to keep them going

10/10

8. Are there many opportunities outside of work?

we recently had a 5 a side football competition was all of the neighbouring wards from different areas. that was good because you get to socialise with others outside your team. my manager is always keen for us to have team nights out too to raise morale between us

10/10

9. Would you recommend British Gas to a friend?

Yes

9b. Why?

I really enjoy working with british gas so would definetly recommend them to a friend. this is because they will receive the best quality training and equipment. its a very rewarding company to work for

10. What tips or advice would you give to others applying to British Gas?

I would talk them through the application process and what to expect from interviews etc. give any extra knowledge that would be helpful to have known before I started so that they could ease into the role quicker