Business Administration Apprentice Review

I was an Admin apprentice and my role included, archiving files, reception cover, arranging meetings and inspections, writing and sending out letters, collating and sending out client reports, updating spread sheets and schedules, answering the phones and taking messages, helping to organize office events, typing out dictations and taking meeting minutes.

I have developed my communication skills as I now feel comfortable and confident when talking over the telephone. I also feel more comfortable when speaking to people of different levels within the office. I have developed my IT/Excel skills as I was enabled to participate in online courses specializing in different software programmes.

I enjoy being in an office environment and being in the supportive team that I am in. I enjoy working for a company with such a good reputation within the industry as this is highly thought of. I enjoy the office events that I am also included in whilst on my programme such as afternoons out, volunteering days etc. I also like that I have the opportunity to be out and about e.g. visiting sites etc.

I feel very valued form JLL as my hard work and efforts are always noticed by my manager whether it is through verbal feedback or an email thanking me for some work I have done. I was also offered a small bonus whilst on my apprenticeship which also recognized my efforts. It has also previously been reiterated to clients how hard I work for them and the tasks that I carry out.

It was well structured in a sense that my college days were consistent, I had support from my line manager, I had a mentor in the office who I met with regularly to discuss my progress and if I needed any additional help. I think it could of been improved by the manager contacting another office who had previously had an apprentice what tasks and things I should be doing and how the programme works for them as I feel this was not very well organized when I first started JLL.

A lot. we had fortnightly sessions to learn the work needed in order to pass the Apprenticeship. She was always on hand throughout the week in regards to needing help with homework etc or if there was anything on our course that we were unsure of then I could contact her and discuss.

I had monthly meetings where we discussed my progress and if I had any concerns about my role. They encouraged me to participate in online courses that were on offer to develop my skills and abilities to make me more able within the office. I knew if I needed help or had any issues then I could go to my line manger and ask for additional support.

My apprenticeship wage was more then I expected compared to some employers I know of. I could afford to pay for my rent and car and still have money left over to life. It was really beneficial that the travel expenses were paid for as this cost can add up and have quite the impact on salary/living wage.

There is always corporate events that we are welcome to attend which are usually hosted by other corporate property agencies. We have 'Give & Gain day' which is a volunteering event which all employees are entitled to join which gives us all a day out of the office with a good cause. There are also clubs such as pilates etc which everyone is welcome to join which brings surveyors from all companies together.

Yes

Great reputation, overall brilliant experience, great opportunity to learn and develop as an individual, a great way to get used to a professional job and on the right path to a good career. The salary was good compared to other competitors, great support unit from colleagues, enjoyable experience and a shed load of opportunities to partake in.

Go in with an open mind as to what the role is and the work you will be asked to do as this changes regularly. Be keen and eager to learn and work hard in order to be recognized and make a good impression. Always ask for help if needed - there is always someone on hand that could teach/show you.