Rating

5.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • customer service assistant: Cash handling and till management, customer relationships, complaints, bereavement forms, personal development

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • no - i did not find any of it new or exciting. i found it all quite boring im afraid

    1/10

  • 3. To what extent do you enjoy your programme?
  • i loved going to edinburgh at the begnning and hearing about this exciting journey i woud be going on. Unfortunatley it did not live up to expectations. I loved the mid year event and was completley inspired but i didnt learn anything on the course. my coourse handler was very disorganised (asking me to do things then forgetting to go over them. i dont feel she really went over much of my work. she missed appointments and would phone instead but i dont think she looked at any of my work)

    4/10

  • 4. How valued do you feel by Lloyds Banking Group?
  • i feel very valued by my company.

    10/10

  • 5. How well organised/structured is your programme?
  • it wasnt. The tutor wasnt great (see previous answer). i loved the trips and meeting other apprentices but they all seemed to have better experiences than i did

    1/10

  • 6a. How much support do you receive from your training provider?
  • little to none - i didnt need it but nothing seemed straightforward.

    1/10

  • 6b. How much support do you receive from your employer?
  • my employers were fully behind me. gave me time to study, gave me time away to attend the trips. they were very encouraging.

    10/10

  • 7. How well does your salary/package meet your costs?
  • i dont see how this question is relevant?

    5/10

  • 8. Are there many opportunities outside of work?
  • again i do not see how this question is relevant?

    5/10

  • 9. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • because it is a rewarding job. they are a decent company who do well by their customers.


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • none


Details

Level 2 Apprenticeship

Accounting, Finance

Scotland

March 2017


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