UBS Apprentice Review

Our job role is to help the client advisor assistants with more admin based tasks, on a daily basis I carry out a range of tasks such as account openings, address updates, asset transfers and prospecting. I interact daily with different business areas such as the credit team, doc management team as well as clients and their intermediaries. We are also responsible for booking meeting rooms and making sure presentations are finalized in the correct format by binding them in time for client meetings.

I have learnt how to communicate better with others due to having to speak with various senior members of the business. I have improved my organization skills due to fact I receive various work from different desks hence I need to make sure nothing slips through so I have been taught how to keep note of each of my work and their priority.

I enjoy the programme a lot there are times when workload is high however there is a lot of support from others and my team all work well together which help busy periods. Everyone is friendly and I have felt very welcomed since the day I have joined. The programme has exceeded my expectations as I have been given more responsibility than I expected and get to learn new things everyday.

I feel valued by UBS due to the fact I have had various meetings with my manager who has praised work I have done. Other members of the team have also praised me and stated how much I have helped them when they may have been under pressure. Various colleagues have asked me to carry out specific work for them as they trust me to complete it in the correct way. Overall, I do feel very valued.

The programme is fairly organized at the start we had lots of training and support internally and externally. We have been to study days to help support us with our exams. We also have 1 and 1 meetings as well as group with our manager on a regular basis. However there has been sometimes where there has been a few mishaps due to everyone not 100% sure what they are doing due to it being a new programme but these problems were easily resolved. Overall the structure is clear especially in terms of the path of the apprenticeship and our future at UBS.

We provide lots of support from our training provider, any problems we may have with coursework or our exam when raised a response is promptly replied. I am able to ring my tutor at any time of the working day to discuss any work related issues.

I receive a lot of support from UBS, there are various people throughout the business we have been introduced to who we can go if we have any questions or problems. My manager supports our decisions and listens to any problems we may have. We also was assigned a peer mentor at the start of the apprenticeship who is not biased to our department so any issues you may not wish to raise with your manager you are able to raise here.

My salary meets my cost, I am able to afford basic costs such as my travel to work as well as food if I am buying lunches/breakfasts. The location of my work is just one train ride way hence it may be cheaper for me. Overall I think the salary is fair.

There are some opportunities outside of work especially for volunteering, such as helping school students. We get many benefits at different leisure places outside of work where we may get special deals or discounts.

Yes

UBS is a company in which has many different paths, the range of work and responsibility throughout the company differs on such a large scale. The environment is friendly and there is a huge amount of support. There are endless opportunities to grow and learn new things.

To make sure you research the company and understand the main services that it provides. To bring along lots of examples with you to interviews and assessment days which show how you have behaved in the past similar to how you would if you had a role here. Especially meeting our three key objectives: integrity, collaboration and challenge.