Customer Advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Im was a customer advisor in a bank, working in the financial sector helping customers on the counter and on help and advice

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have gained and developed from this job, so much that I have progress in my career.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoyed the programme as it was my daily task. But unfortunately I found the programme dragged on longer than it needed to, as i had conquered most areas and the asessor needed alot of information as my first asessor left early.

    7/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • I feel very valued and treasured the opportunities that they provide.

    10/10
  • 5. How well organised/structured is your programme?

    • The learn direct programme was structured but I felt it could be layed out better.

    7/10
  • 6a. How much support do you receive from your training provider?

    • They provided me with the workbook and I used my knowledge and with research was able to learn all the necessary areas.

    7/10
  • 6b. How much support do you receive from your employer?

    • My employer gave me support, as they gave me time and acknowledge the course

    10/10
  • 7. How well does your salary/package meet your costs?

    • The salary is fair in respect to what I was achieving at that time.

    10/10
  • 8. Are there many opportunities outside of work?

    • There are many opportunities to get into different areas of Lloyds banking group and this is all accessable to me.

    10/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • They are helpful and are willing to help you progress if you are passionate.

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • be organised and willing to learn. The company looks after their staff and always provides opportunities.

Details

Level 2 Apprenticeship

Finance

Central London & City

March 2017

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