customer service assistant Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

5.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • customer service adviser - serving customers, handling cash, balancing tills at end of day - answering queries - working with other colleagues for a successful day

    5/10
  • 2. Have you learnt any new skills or developed existing skills?

    • d/k

    4/10
  • 3. To what extent do you enjoy your programme?

    • ok

    5/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • very

    8/10
  • 5. How well organised/structured is your programme?

    • not to start with it wasn't but by the ned of my programme I had the right assessor to help - Ashley Marshall

    3/10
  • 6a. How much support do you receive from your training provider?

    • again not much in the beginning - alot more at the last stages

    3/10
  • 6b. How much support do you receive from your employer?

    • enough

    5/10
  • 7. How well does your salary/package meet your costs?

    • very well

    7/10
  • 8. Are there many opportunities outside of work?

    • yes

    6/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • d/k

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • go for it - be yourself - promote yourself

Details

Higher Level Apprenticeship

Finance

Scotland

March 2017

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