Personal banker Review

by Barclays

Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Telephone advisor dealing with all customer querys and complaints

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes i have learnt how to open and close conversations

    8/10
  • 3. To what extent do you enjoy your programme?

    • I really like the programme i am on and learning new stuff every day

    9/10
  • 4. How valued do you feel by Barclays?

    • I feel very valued and when i get my feedback its nice to know they appreciate what i do for customers

    8/10
  • 5. How well organised/structured is your programme?

    • Its very well organised and learning in steps and adapted to how we perform

    9/10
  • 6a. How much support do you receive from your training provider?

    • We got plenty of help from our coaches ans training provider , i would like to have longer sessions

    6/10
  • 6b. How much support do you receive from your employer?

    • Lots of support from my employer everyday i get help from them

    9/10
  • 7. How well does your salary/package meet your costs?

    • I think for an apprentice our salary is really goos and i can meet my costs

    8/10
  • 8. Are there many opportunities outside of work?

    • Not at the moment as i am doing a lot of charity work after work

    8/10
  • 9. Would you recommend Barclays to a friend?

    • Yes

  • 9b. Why?

    • 100% i have already recommended friends because od the training you receive

  • 10. What tips or advice would you give to others applying to Barclays?

    • Take your time and be focused on your training and not think its just a wage you have to want to do this

Details

Level 2 Apprenticeship

Finance

North East

March 2017

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