Apprentice - HR Assistant Review

Apprentice - HR Assistant - Employee Contracts My role involves actioning internal employee transfers, position updates and producing contracts. All my customers are employees of the bank who can call up, send email requests or CRM. I have daily responsibilities of admin tasks and have also taken on the role of 'Simplifying Colleague Life Rep' for my team.

As I have never worked in a role like this before, I have learnt alot about the way business' and HR are run and what we have to in order for employees to be paid and records be up to date. I have developed the skill of communicating over the phone and learnt how to work under high pressure and strict deadlines.

I have thoroughly enjoyed my apprenticeship programme so far, everyone I have met has been welcoming and willing to spend time with me in order to help me learn. I was given time at the start of my job to go around the different teams in HR to give me an understanding of what they do, this really helped me settle and become comfortable within the office environment.

I feel valued by RBS. There has been great emphasis placed on apprentices and what their plans are with us. My team manager regularly talks to me about what I want to achieve and learn and this makes me very happy to have taken the apprenticeship with RBS knowing I can progress in the role.

The programme is very well structured, I am given my study timetable and additional lessons and any exam times are well communicated to me. My apprenticeship buddy assigned by RBS has been a great help in order to set expectations and help to plan for upcoming deadlines.

The support offered by my training provider is very good. We are scheduled on monthly calls and in the meantime, any queries I have are promptly replied to and sorted out through email.

My employer are extremely fair and fully support my learning. They are flexible with my study time and are willing to explain anything i do not understand. They are also flexible in offering me time with other teams in order to enhance my learning.

Extremely well. I feel I am very fairly paid for my role and treated the same as everyone else despite being an apprentice. This makes me feel valued in my role.

Yes, I have been contacted by many groups within RBS for opportunities outside work. Sports teams, Charity events and Social events are all regularly talked about with us.

Yes

I would recommend RBS to a friend as I have had such a good experience so far. Many apprentices are paid very little compared to what is offered at RBS but more importantly the support in furthering your career that you receive here is great. My Team Manager has already spoken to me about applying for funding to study CIPD.

I would advise people to apply, and take up as many opportunities as they can whilst they are here. Talk to people and get involved. Be yourself in interviews, of all the apprentices I have met, everyone is different and its a really good thing to get to know everybody.