Apprentice Project Manager Review

My job role is a project manager apprentice although I am currently working with SDM's providing an IT service to CNWL users at the NHS. Daily tasks include BAU escalations, running my own mini projects and providing customer service from 9-5 (I work on a client site).

I have learnt a greater understanding when it comes to Microsoft Excel and my customer service skills have increased greatly. I have also learnt about the responsibilities of service managers which helps as this side is not always seen as a project manager.

Although I am enjoying my current role working with a Service team, I would prefer to work in a project management role. It can be difficult to complete parts of my portfolio for my apprenticeship when my exposure to project management is not huge. The team are great to work with and are supportive

My managers are good with praise and feedback so I always know I'm going in the right direction. My involvement within tasks is good and I get recognised when I do something well.

The structure is good but would be better if my role was more suited to the type of external work I have to do in order to complete my apprenticeship. The induction and training was well put together and the support I get from my career mentor, people and line manager and QA mentor is excellent

The support I receive from my QA mentors is really great. He will always check how im doing by phone, emails or face to face meetings. You can tell he cares about your progress too

My employer manager is always very busy so I don't always get a chance to meet with him face to face. He will check how im doing by phone or email when he gets a chance which is enough

For an apprenticeship, the salary cant really be faulted although the pay is no way near enough for me to move out of my family home. Expenses are paid for as I work in London which is very beneficial.

There are many events that are always reminded to me by my managers and the CGI main email. My team at CNWL will sometimes hold drinks or meals to get to know everyone better and boost morale.

Yes

CGI is a top company to work for and will look good on your CV for future employers. There is always someone supporting you and looking out for your best interests

Make sure when preparing for the interviews/assessment days that you do your research into CGI's core values and info about the company. Also dress smart