Customer service advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

6.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Taking calls for customer about banking problems and quieries

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes i have learnt about the law and some new english skills

    8/10
  • 3. To what extent do you enjoy your programme?

    • Mid when everything is booked in correctly

    6/10
  • 4. How valued do you feel by Lloyds Banking Group?

    • Very valued

    8/10
  • 5. How well organised/structured is your programme?

    • Not very structured at all not getting the time off i need to complete the work

    4/10
  • 6a. How much support do you receive from your training provider?

    • Very suppostive when i need her or have a question i can email her

    8/10
  • 6b. How much support do you receive from your employer?

    • Every support

    7/10
  • 7. How well does your salary/package meet your costs?

    • Well

    6/10
  • 8. Are there many opportunities outside of work?

    • Havent though about it

    6/10
  • 9. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • Because i love my job i feel appechiated and career

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • Career path

Details

Level 2 Apprenticeship

Finance

Wales

April 2017

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