Customer Advisor Review

I am a customer advisor at Halifax branch. I help customers and deal with enquires. I also worked on the counter handling money. I work in a team and make refferals to specialists.

Yes, I have developed my communications skills, teamwork skills, learnt how to network. I have also develop interview skills.

I enjoy learning the different acpecs of mployment law and rights. I also enjoyed the personal development aspects of the role. I definetly have developed my skill set from wheni first started the role. I found some of the work books repetitive.

Quite valued. I think working for lloyds does come with great perks. Examples would be colleague offers, bonus, group shares. There is a lot of change affecting jobs however I have not been affected.

I think it is structured well. very concise and clear what needs to me done and when.

My trainer was very helpful and if I ever needed anything I could give him a call or email and he would get straight back to me.

Any questions I had my manager was happy to help me with. I was also given time when needed to do my apprenticeship work.

Any expense our covered by work. I don't really have any other costs other then whats is cover by expenses. I would love to earn more.

Yes there our. I have taken on extra roles such as union rep, hive(networking) advocate. I have also been promoted whilst doing my apprebticeship to Banking Consultant. I think this question should be more specific. Opportunites to do what?

Yes

Yes, it is a great company. I have had the luck of working with great people and great supprot whilst doing my apprenticeship.

To be enthusiastic and do your research on the group. To have a good understanding of the role.