Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Telephony banker customer service- answering calls from customers and dealing with general enquiries on their accounts

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have gained insight into delivering excellent customer service and also the foundations of how the bank works

    10/10

  • 3. To what extent do you enjoy your programme?
  • Considering i have just started my program i am really enjoying the experiences it is giving me

    10/10

  • 4. How valued do you feel by Barclays?
  • I feel extremely valued as an employee, barclays offers amazing monthly benefits and great ongoing support

    10/10

  • 5. How well organised/structured is your programme?
  • I think it is very well structured and organised due to how the course can be accessed online

    10/10

  • 6a. How much support do you receive from your training provider?
  • As much support as i wish due to my talent coach allowing me to email or phone whenever i need help along with visits at the workplace

    10/10

  • 6b. How much support do you receive from your employer?
  • As much as i want they are there every step of the way

    10/10

  • 7. How well does your salary/package meet your costs?
  • I am very happy with my salary

    10/10

  • 8. Are there many opportunities outside of work?
  • There are many opportunities to take part in charitable events which i am already invloving myself in

    10/10

  • 9. Would you recommend Barclays to a friend?
  • Yes


  • 9b. Why?
  • Barclays have offered me a great work life balance along with great pay and benefits, also i think its great how they enable you to be invovled in the community


  • 10. What tips or advice would you give to others applying to Barclays?
  • Go for it as it was the best decision i have made career wise


Details

Level 2 Apprenticeship

Finance

North East

April 2017


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