Community banker Review

by Barclays

Rating

5.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • On a day to day basis I service customer and clients needs via telephony, assisting with all enquiries from balances to complaints to help with clients day to day banking needs.

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learned lots of new interpersonal skills and communication skills, furthering my skills in working in teams

    7/10
  • 3. To what extent do you enjoy your programme?

    • I thoroughly enjoy the programme.

    7/10
  • 4. How valued do you feel by Barclays?

    • Sort of valued, but I feel as a whole the business does not give as much credit to frontline staff as it should.

    5/10
  • 5. How well organised/structured is your programme?

    • We have aims to meet however there is no real structure as we work at our own pace.

    5/10
  • 6a. How much support do you receive from your training provider?

    • A lot when they visit, not so much when trying to contact outside of the business.

    5/10
  • 6b. How much support do you receive from your employer?

    • Not a lot.

    3/10
  • 7. How well does your salary/package meet your costs?

    • Generally well, but it has lots of negatives as it can be messed up quite often.

    3/10
  • 8. Are there many opportunities outside of work?

    • Some opportunities including attending careers fairs, school events and teach and teach events.

    7/10
  • 9. Would you recommend Barclays to a friend?

    • Yes

  • 9b. Why?

    • Because its okay to work for.

  • 10. What tips or advice would you give to others applying to Barclays?

    • Be yourself

Details

Level 3 Apprenticeship

Finance

North East

April 2017

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