Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How valued do you feel by Savers?
- 5. How well organised/structured is your programme?
- 6a. How much support do you receive from your training provider?
- 6b. How much support do you receive from your employer?
- 7. How well does your salary/package meet your costs?
- 8. Are there many opportunities outside of work?
- 9. Would you recommend Savers to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Savers?
In my role, I am serving customers on the till delivering good customer service as well as assisting with their requests around the shop floor. I also help out with the shop duties such as stocking up the shelves.
I have developed my people skills as I am now more confident with people. I have learnt how to deliver good customer service and be part of a team
I enjoy my programme as it has allowed me to learn new things and grow and adapt as a person as I am now more confident.
Within Savers, I feel like I am a valued member of the team, everyone is always keen to help me whenever needed.
The programme is very well organised as you know exactly what you're doing without any confusion and it is a very easy process to follow.
I receive support whenever I need it, people are keen to help me with any questions or enquiries that I may have.
I received a lot of support from my colleagues whenever I need it, they are always there to offer a helping hand or answer any questions.
I feel like the salary is reasonable as I am able to meet costs if required, but I feel like the hourly rate should be higher due to the amount of hours worked
Yes, I am able to find more opportunities now that I have experience which I gained from the training.
Yes
Savers is a good team to work for as they are very supportive and willing to help whenever needed.
It helps your confidence grows and allows you to feel a sense of achievement on completion.
Details
Level 2 Apprenticeship
Customer Service
North West
April 2017