O2C Business Admin Apprentice Review

I am within Unilevers order to cash team and have recently finished a 6 month period in the Credit Control team and have just joined the Order Fulfilment team. Within this role I push orders to ensure that they are delivered to the customer on time and as complete as possible.

I have been given the opportunity to use the software SAP which I did not know of before joining the company. Over the course of the past 7 months I have learnt how to use many different functions of the software and have begun to discover shortcuts that make using it easier. I have also been trusted to run several excel reports which allow me to gain confidence and experience with the software.

At first I struggled with the transition into the environment as it was different to anything id experienced before however the team made me feel more at ease and were welcoming. I now have more responsibility and feel like my contribution to the team is useful.

I feel appreciated by members of my team who I work closely with, who thank me for my help. I also feel my manager does all that is possible to ensure that I feel included and that I have enough work to keep me occupied.

I knew i had the position months in advance which allowed me plenty of time to hand in my notice at my previous employer and also shop for appropriate clothing! Two day induction allowed us to familiarise ourselves with our surroundings and each other. Welcome handbook provided with information about each individual to make getting to know each other easier. Clear instructions given for what to do on our first day in role.

I have recently gained a new assessor which has been a great relief! Within one meeting with her I felt more in control and knowledgeable than I did for the past 6 months with the previous assessor.

My manager and I have regular catch-ups in which she ensures that I am comfortable with my workload and on top of coursework which is good as I appreciate her remembering that that is an important aspect of my apprenticeship. My team also regularly offer to help where necessary if I am struggling with my work load

My salary is suitable as still live at home however I think if I was to have the additional costs of living alone I would struggle to get by.

Company Opportunities exist for certain teams/ business areas however being in supply chain I don't really get to experience these. Apprentice network try to organise social events to improve bonds or to just enjoy company of friendships formed here.

Yes

Great company to get a foot in the door Opportunities to meet a diverse range of people and experience things unavailable in smaller companies

Always be yourself Dress to impress on the assessment centre as first opinions count Contribute to discussion but also listen and remain open to others ideas.