Assistant Manager Review

Hotel Deputy Manager (assistant manager), managing team, rota planer, business administration, forecasting, audits, health and safety, food safety, managing kitchen, food, liquor and chemical orders, meetings and events coordination, wedding coordinator, daily reservation, managing restaurant. As one of biggest projects of mine was to bringing back kitchen standards (training staff, re-painting kitchen, re-stock, re-organisation and continuously receiving 5stars audits; another one was reducing paper usage in our business what saved money across the hole division.

Biggest achievement for now was building up my professional confidence. I have done personal licence, lvl 2 & 3 BII hospitality business management NVQ with lifetime, i was sending to hold business and run kitchen in other business across Greene King, i learn professionalism and extended my level of customer service. This training and right management on time created my career path.

At the beginning it as difficult. I have started my program with previous group charnwood (?). Then I go through quite few "teachers". I end up with Evi Kathrepti and she was amazing. She was patient and helped me with everything I needed. She was very motivating. I did enjoyed every part of my training.

I use to feel valued. Not any more. In last couple of months we gone through 3 BDMs. Everything changed. My line manager is actually my mother so I can judge that in professional matter. However I feel after loyalty that I shown in last 5 years of working for Greene King i do not feel valued (same salary since I started) even after all extra experience and many qualifications. Since Greene King connected to Spirits I feel like company profit and tight budget is way more important than people working in it. Staff changing all the time in all departments. Don't feel unique anymore, feel that Greene King could replace me anytime without noticing it. All I can add from positives the only senior management recognition person noticed was Jack Steer.

I have finished my NVQ. There is no other programme that I am involved in at the moment. But my levels were very organised.

I have received a lot of support, was in touch with Evi all the time. She "walked me through" whole programme. I did enjoyed it.

In managing my hotel me and my manageress are professional "partners" we split responsibilities. So I don't feel like I need any support from my line manager. There is no other support from any other departments..

Being single and on salary in Greene King without livin accommodations I have no idea how people can survive. I must say that in position I am in people elsewhere earning much more than me.

There is. I live in Banbury, there are leisure center and places to go. I have my own hobbies so I can organised it all myself quite well. Problem are the hours, I am working in average 50-60h a week to have any income. So I don;t have time for this activities..

Yes

Overall I worked for Greene King long time, it's a great place to get confidence, training, meet new people, learn A LOT. I am great-full that I have started my career in Greene king, gave me experience and knowledge. Good start for everyone.

Definitely be flexible, read about business before applying, check profile of place that they applying to if is more leisure / corporate or food & beverage. I would stay open minded and be ready for new experience. I believe from training point of you Greene King is a great place to start and I feel no one would regret.