Apprentice Provisioning Engineer Review

by Virgin Media O2

Best Apprenticeship Employer

Rating

8.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Job role - Activate Apprentice Provisioning Engineer. This includes supplying customer circuits nationwide whilst liaising with third party suppliers such as Talk Talk and BT.

10/10

2. Have you learnt any new skills or developed existing skills?

I have gained valuable knowledge by completing my Cisco CCNP certification which enables me to work on high level customers.

10/10

3. To what extent do you enjoy your programme?

I enjoy learning new things everyday and look forward to the prospect of working in different departments within virgin Media to better my understanding of networking as a whole.

9/10

4. How valued do you feel by Virgin Media O2?

Very - The management team and staff members make the Virgin family tick, help is given by all when needed and good quality work is recognized by everyone. whenever someone exceeds expectation or goes out of their way to resolve someone else's problem, they are given a shout as a token of appreciation for their hard work.

10/10

5. How well organised/structured is your programme?

Since beginning the apprenticeship the structure could have been better. Proper Training wasn't given and getting the apprentices integrated into the team took a couple of months as opposed to a couple of weeks. There is no clear plan over the course of the 4.5 years as of yet.

6/10

6a. How much support do you receive from your training provider?

Help and guidance is crucial to better your skill set and here at virgin Media we are lucky to have such educated and knowledgeable people who are always more than happy to help.

10/10

6b. How much support do you receive from your employer?

The management team is very flexible with the apprentices as they know how much work we have to complete. I am very happy with the attitude of the managers and how they have supported us so far.

9/10

7. How well does your salary/package meet your costs?

At such a young age, salary is not a massive requirement. The main thing for me is to gain valuable experience and take this further. If all goes well my salary will increase as I better myself as a networking engineer.

8/10

8. Are there many opportunities outside of work?

Virgin Media hold lots of out of office events to help bring communities together. Charity events and team building exercises are a great way to help build relations and Virgin Media has adopted this idea very efficiently.

8/10

9. Would you recommend Virgin Media O2 to a friend?

Yes

9b. Why?

Virgin is a massive organization to work for and looks great on your CV. The salary opportunities are very good and you will always find help to guide you through your time here.

10. What tips or advice would you give to others applying to Virgin Media O2?

Research the Virgin brand and values before you are called to an interview as this shows determination. Always ask for career progress as this shows you are a motivated individual looking to develop new skills.