Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Speaking to customers and amending their policies for their car insurance making sure I stay professional and give them a good service.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I am learning weekly with my CII insurance apprentice book. I am also learning more about the insurance industry with this job role.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoy work because i like the team that i am on and get along with everyone. it meets my expectations.

    10/10

  • 4. How valued do you feel by Direct Line?
  • I feel very valued by everyone in the work place.

    10/10

  • 5. How well organised/structured is your programme?
  • Very well organised as i have 3 and a half hours a week to study for my apprenticip which really helps me.

    10/10

  • 6a. How much support do you receive from your training provider?
  • I get quite a lot of support from my training provider by telling me how to revise for my exam and ways in which I can improve my learning.

    10/10

  • 6b. How much support do you receive from your employer?
  • I get a lot of support from my team leader and guides on how to meet my targets set for me.

    10/10

  • 7. How well does your salary/package meet your costs?
  • My salary is good and helps me keep my living and social life happy.

    10/10

  • 8. Are there many opportunities outside of work?
  • Yes there are quite a few activities done outside of work however when i am not in work i like to go to the gym and spend time with friends.

    10/10

  • 9. Would you recommend Direct Line to a friend?
  • Yes


  • 9b. Why?
  • It is a good place to work with many benefits and a friendly environment.


  • 10. What tips or advice would you give to others applying to Direct Line?
  • That it is a good place to work and to just look up information about the company before the interview to learn


Details

Level 2 Apprenticeship

Business Operations

North West

May 2017


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