Assocaite Relationship Manager Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

8.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Job title- Associate Relationship Manager Daily tasks- Proactive calling, emails, excess reporting, complaint handling, securities, compliance reviews. Daily interactions-Managers, colleagues, external clients(phone/email)F2F clients I look after two portfolios of SME clients in the central England area working closely with two relationship managers.

9/10

2. Have you learnt any new skills or developed existing skills?

I am studying with the Chartered Banker Institute working towards member status having already achieved CCIBS. completing a internal foundation programme to develop skills such as self development, leadership and communication.

8/10

3. To what extent do you enjoy your programme?

I enjoy working in a faced paced environment and being part of a strong team working collaboratively to provide excellent service for SME clients. The culture at LBG is excellent making it a great place to work

10/10

4. How valued do you feel by Lloyds Banking Group?

As an apprentice I feel valued at Lloyds Banking Group, I regularly receive recognition from internal and external stakeholders. This is strongly backed by being included in events and team events.

10/10

5. How well organised/structured is your programme?

7/10

6a. How much support do you receive from your training provider?

7/10

6b. How much support do you receive from your employer?

9/10

7. How well does your salary/package meet your costs?

10/10

8. Are there many opportunities outside of work?

10/10

9. Would you recommend Lloyds Banking Group to a friend?

Yes

9b. Why?

Lloyds Banking Group is going in the right direction in terms of the groups values and how it wants to best serve clients.

10. What tips or advice would you give to others applying to Lloyds Banking Group?

take your time when applying because it is an excellent opportunity, make sure you work hard from day 1, you are not expected to be a top performing individual overnight... the culture at LBG strongly promotes incremental change.