Customer service officer Review

by Atkins

Rating

7.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Day to day involves me dealing with customers and finding the best solutions zvailabld to resolve any issues

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt more interpersonal dkills and also gained in regards to confidence.

    4/10
  • 3. To what extent do you enjoy your programme?

    • This job is well suited to my personal strengths and the company also support me greatly.

    9/10
  • 4. How valued do you feel by Atkins?

    • I feel very valued and all my opinions and thoughts are always taken on board.

    9/10
  • 5. How well organised/structured is your programme?

    • My programme is well structured and i always know what is planned through daily updates.

    7/10
  • 6a. How much support do you receive from your training provider?

    • Support is always offered and is svailable at all times from my provider in regards to the course

    9/10
  • 6b. How much support do you receive from your employer?

    • The employer supports me greatly and i know if i have any issues i can go to them.

    7/10
  • 7. How well does your salary/package meet your costs?

    • I understand that the salary offered is based on me conpleting my training. It is good to have incentive

    7/10
  • 8. Are there many opportunities outside of work?

    • There are additional opportunities offered outside work. I will be looking to take advantage of these very soon

    9/10
  • 9. Would you recommend Atkins to a friend?

    • Yes

  • 9b. Why?

    • As an employer i am very happy and feel supported. This is the kind of rnployer i would like to stay with.

  • 10. What tips or advice would you give to others applying to Atkins?

    • Be inqiusitive and aim high. Atkins will always support any ideas and thoughts that bdnegit the business.

Details

Level 2 Apprenticeship

Accounting, Information Technology, Finance

West Midlands

May 2017

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